Cancellation made prior to 3 hours before the scheduled
pick up time is without penalty. A cancellation made
within 3 hours or after scheduled pick up time is
subject to a full fare charges. All reservations require
separate cancellation. If any changed or cancellation
needed in reservation, within the Pickup time 12:00am
and 6:00am, please call before 11:30pm, the night
before schedule pickup, in order to avoid charges.
Our office hours are between 5:30am and 11:30pm, however
we do provide 24 hours service, and we dispatch/ assign
all reservations for next morning by 11:30pm.
For cancelled reservations, a 7% charge of total reservation
price will be made twice.
For pick ups more than 100 miles away, cash will not
be accepted. Only credit cards will be used in these
cases. Reservations may be made without signatures.
All deposits are subject to NON-refundable unless
reservation is cancelled in a timely manner.
Please DON’T leave the baggage area before you
call us in order to avoid the NO SHOW up charges.
No show up charges at Detroit Metro Airport is minimum
$25.00 or full fare. No exception. (Other Airports
& city are subject to full fare + other charges).
Company is not liable in the event of mechanical breakdown
while on charter and will only be responsible for
making up lost time at a mutually agreed date.
All cancellations are required 3 hours prior notice
before schedule pick up time, other wise will be charge
or bill full accordingly.
Not responsible for any loss because of service delays
or termination due to mechanical breakdown, or doesn’t
provide any loss claim insurance for service interruption,
customer has to buy there own trip interruption insurance.
. No claim against company or its employee may be
brought in this connection.
Not responsible for delays or the termination by unsafe
road conditions (i.e. not salted, accidents, etc.)
A 20% tip will be added to the base fare for all reservations.
The client assumes full financial liability for any
damage to the vehicles caused during the duration
of the use by them or any members of their party.
A fee of $125.00, for each carpet or seat burn. Sanitation
fee is 225.00. Alcohol Consumption and drug use is
prohibited by law. Any fines will be paid for by the
customer. The driver has the right to terminate run
without refund (if there is blatant indiscretion on
the part of the client(s). It is Illegal to stand
through the sunroof. Smoking is not permitted in some
of our limousines and this is left to the discretion
of the driver.
Overtime pay will apply after the first 15 minutes
of pre-arranged time described on the run sheet.
Balances are required to be paid to the driver on
the run date before the beginning of the trip.
Michigan Metro Sedan does not operate Mini vans.
Vehicles cannot be loaded beyond seating and luggage
Not responsible for articles left in the vehicle.
Michigan Metro Sedan is not responsible for any damage
cause by any Sub-contractor.
Corporate discount is given on round trips only.
One discount will apply at one time.
By accepting these terms and conditions, you are authorizing
Michigan Metro Sedan to contact you in future.
Metro Sedan has always provided a great service-on time and dependable.
I have traveled with them several times over the last six months
and it has been a pleasure every time. I highly recommend their
-- John W.
you for excellent customer service. You have gone the extra mile
when necessary to ensure that we always have a safe and enjoyable
travel experience. I have recommended Michigan Metro Sedan to
several of my colleagues and friends. Wish you well.